Legal Document

ck89 Terms & Conditions

Please read these terms and conditions carefully before using the ck89 platform — your rights, responsibilities, and platform policies are fully described here.

Secure Platform SSL Encryption For Ages 21+ Only
Last Updated: 2026

These terms and conditions ("Terms") govern the use of the ck89 platform and all services under it. By opening an account on ck89 or using the platform, you are considered to have accepted all provisions of these Terms.

Please note that these Terms may be updated at any time. Continued use of the platform after any changes will be considered acceptance of the updated Terms. It is your responsibility to review this page regularly before using the service.

Eligibility & Account Registration

1.1 Age Requirement

To participate on the ck89 platform, you must be at least 21 (twenty-one) years of age. Gambling services are not provided to minors. By opening an account, you confirm that you meet the age requirement stated here. ck89 may request identification at any time to verify your age.

1.2 Legal Validity

It is entirely your personal responsibility to ensure that participating in online betting activities is lawful under the laws applicable in your area. ck89 does not claim any specific license or government approval; the platform operates as a secure and reliable service.

1.3 One Account Policy

  • Each person may open only one account.
  • Holding multiple accounts for the same person is strictly prohibited.
  • Only one account may be operated from a single household or address.
  • Your account credentials must not be shared with anyone else.
  • If multiple accounts are detected, all accounts will be closed and any associated winnings will be considered void.

1.4 Accuracy of Registration Information

You must provide accurate, complete, and current information when opening an account. Providing false information will result in account closure, and any related deposited funds or winnings may be forfeited.

Account Security & Protection

Keeping your ck89 account secure is your own responsibility. Always keep your login credentials (password, PIN, or any verification code) confidential and do not share them with any third party.

Important: You are fully responsible for all activity conducted from your account. If you suspect unauthorized access to your account, contact ck89 support immediately.
  • Use a strong and unique password.
  • Log out after each session, especially on shared devices.
  • ck89 will never ask for your password via email or chat.
  • Be cautious of phishing links or suspicious sites.

Deposit & Withdrawal Policy

3.1 Payment Methods

ck89 processes transactions through mobile banking services available in Bangladesh. Currently supported payment methods are: bKash, Nagad, and Rocket. Note that Rocket is the mobile banking service of Dutch-Bangla Bank.

Item Details
Minimum deposit ৳100 (all methods)
Minimum Withdrawal ৳500
Withdrawal Time Usually within 30 minutes to 3 hours
Supported Methods bKash, Nagad, Rocket

3.2 Deposit Terms

Deposited funds must be sent only from a mobile banking account registered in your own name. Deposits made through a third party are prohibited; if such a transaction is detected, the full amount may be returned and the account suspended.

3.3 Withdrawal Terms

Withdrawal requests will only be processed to the mobile banking number through which funds were deposited into the account. Fulfilling wagering requirements is mandatory for withdrawals related to bonuses.

Warning: If money laundering, fraud, or illegal activity is suspected, ck89 reserves the right to freeze transactions and notify the relevant authorities.

Bonuses & Promotional Offers

4.1 Welcome Bonus

After opening a new account on ck89, a 120% bonus is available on the first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 gives a ৳1,200 bonus for a total balance of ৳2,200; or depositing ৳18,000 gives the maximum ৳10,000 bonus for a total balance of ৳28,000.

4.2 Wagering Requirements

A 25x wagering requirement applies to the welcome bonus. Importantly — wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus. Example: ৳1,200 bonus × 25 = ৳30,000 in bets must be placed before bonus winnings can be withdrawn.

Note: Bonus funds cannot be withdrawn directly; winnings earned from a bonus can only be withdrawn after the wagering requirements have been met.

4.3 General Bonus Rules

  • The welcome bonus can be claimed only once per account.
  • If bonus abuse is found, the bonus will be cancelled.
  • ck89 reserves the right to modify bonus terms under special circumstances.
  • Multiple bonuses cannot be active at the same time unless explicitly permitted.
  • Bonuses may have a limited validity period; once expired, the bonus will be cancelled.

Prohibited Activities & Code of Conduct

The following activities are strictly prohibited on the ck89 platform in order to ensure a fair and safe environment for all users:

  • Money laundering, fraud, or any form of financial deception.
  • Abusing bonuses by creating multiple accounts.
  • Using software, bots, or automated systems to gain an unfair advantage.
  • Intentionally exploiting technical errors or bugs on the platform.
  • Attempting to gain unauthorized access to another user's account.
  • Placing bets or managing an account on behalf of a third party.
  • Using the ck89 name or logo without authorization.
  • Using offensive, harassing, or indecent language.

Violating any of the above rules will result in the immediate permanent closure of the account, and the associated balance may be confiscated.

Betting & Gaming Policy

6.1 General Betting Rules

A confirmed bet generally cannot be changed or cancelled. If a bet is not processed correctly due to a technical error, ck89 reserves the right to void that bet. ck89 reserves the right to set maximum limits on any bet.

6.2 Sports Betting

Bets can be placed on various sports including cricket, football, and kabaddi. ck89's decision is final in determining bet outcomes. If a match is cancelled or suspended before its scheduled conclusion, ck89's prevailing policy will apply to the relevant bets.

6.3 Casino Games

ck89 offers various types of games including slots, live casino, fishing games, and card games. The games are operated by third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft). Game outcomes are determined through Random Number Generator (RNG) technology, which ensures fair play.

Dispute Resolution Process

If you have a dispute or complaint, please contact ck89's customer service team directly in the first instance. Our support team is available 24/7 and provides assistance in both Bengali and English.

  • Step 1: Submit your complaint via 24/7 live chat.
  • Step 2: Send a detailed email to [email protected].
  • Step 3: ck89 will review the complaint and provide a resolution within a reasonable time.

During dispute review, keep all relevant information and evidence (transaction IDs, screenshots, etc.). ck89's final decision will be considered binding.

Personal Data Privacy

ck89 treats the protection of your personal data as the highest priority. The information you provide is kept secure through SSL encryption technology. Full details on the collection, storage, and use of personal data can be found on our Privacy Policy page.

  • Your information will never be sold to third parties.
  • Data will be used only for the purposes of providing services and security verification.
  • Information may be disclosed to authorities where legally required.

Limitation of Liability

ck89 operates a reliable platform in good faith and with every effort. However, ck89's liability is limited in the following cases:

  • Loss caused by internet disconnection or technical failure.
  • Issues caused by software errors from third-party game providers.
  • Problems related to the user's own device or connection.
  • Financial loss resulting from the user's own ignorance or negligence.
  • Service disruption due to force majeure or unforeseen circumstances.

There is always a risk of financial loss in betting and gambling. ck89 never guarantees winnings. Play responsibly and within your means.

Account Suspension & Closure

10.1 Closure by the User

You may contact ck89 support at any time to request the closure of your own account. It is recommended that you withdraw any remaining balance before closing the account (subject to wagering requirements being met).

10.2 Suspension or Closure by ck89

ck89 reserves the right to suspend or permanently close your account under the following circumstances:

  • Serious breach of these Terms.
  • Fraudulent or suspicious activity.
  • Providing a false identity or information.
  • Being identified as a minor.
  • Direction from legal authorities.

10.3 Self-Exclusion Feature

You may use the self-exclusion feature to protect yourself from gambling addiction. For more information on this, please visit our Responsible Gaming page.

Intellectual Property & Ownership Rights

All content on the ck89 platform — logos, designs, text, graphics, software, and interface — is protected under ck89's intellectual property rights. Reproduction, distribution, or commercial use of any part of this content without prior written permission is strictly prohibited.

Content belonging to third-party game providers is protected under their own intellectual property rights, and ck89 uses it solely under licensing agreements.

Amendments & Effectiveness of Terms

ck89 reserves the right to amend these Terms at any time. In the event of changes, the updated date will be noted on this page. Continued use of the platform after any changes will be considered acceptance of the new Terms.

Even if any part of these terms is found invalid or unenforceable, the remaining parts will remain fully in effect. These terms constitute the sole legal agreement between ck89 and the user; verbal promises or informal communications are not part of this agreement.

If you have any questions about these terms, contact us by email at [email protected] or via 24/7 live chat.

Support & Contact

If you have any questions or need clarification about these terms and conditions, ck89's support team is always here to help.

Live Chat Support

Available 24/7. Support in Bengali and English.

Email Support

For any questions or complaints:

[email protected]

ck89 is for players aged 21+ only. Play responsibly.