For ages 21+ only

Play Safely and Responsibly

Enjoy entertainment on ck89 within your own limits — because responsible gaming is the foundation of healthy fun.

Why is Responsible Gaming important?

Online gaming and betting can be an enjoyable form of entertainment — when approached with the right mindset. ck89 believes that every player's mental and financial well-being is the highest priority. That is why we provide tools and policies that help players stay in control.

The purpose of playing is entertainment only — it should never be treated as a source of income. When playing becomes a source of stress rather than enjoyment, seeking help is the sensible thing to do. At ck89 we are always by our players' side — not just in the game, but in every important life decision.

On this page you will learn how to play responsibly, which warning signs to recognise, and what protective tools ck89 offers.

Our Protection Measures

ck89 treats responsible gaming as a top priority and has put several effective tools in place for that purpose.

Self-Exclusion

If you feel that gaming is getting out of control, you can request to have your account temporarily or permanently closed. The support team is available 24/7 to assist.

Deposit Limit Setting

Set a maximum daily, weekly, or monthly deposit amount so you never spend beyond your budget. This limit can be updated at any time through support.

Time-Out

If you want to take a short break, put your account on pause for a set period. A break of one day to several weeks is available.

Age Verification (21+)

ck89 strictly prevents anyone under 21 from registering an account. This platform is for adults only.

24/7 Support

Get support via live chat or email at any time of day. Assistance is available in both Bengali and English.

Realistic Expectations

Game outcomes are entirely chance-based. Each round is independent — previous wins or losses have no effect on future results.

Warning Signs

If you notice any of the following signs in yourself, consider taking a break and seeking help.

  • Tendency to place more bets in an attempt to recover lost money
  • Taking money from essential expenses (rent, food, family) to fund gaming
  • Hiding or lying to family or friends about your gaming
  • Feeling restless, anxious, or irritable when unable to play
  • Continuing to play despite knowing it is harming work, studies, or relationships
  • Repeatedly trying and failing to cut back or stop playing
  • Betting with borrowed or loaned money
  • Dreaming of winning and seeing it as a solution to financial problems

Best Practices for Healthy Gaming

1

Set a Budget

Before each session, decide the maximum amount you are willing to spend and stick to that limit. Deposit only that amount via bKash, Nagad, or Rocket.

2

Track Your Time

Set a time limit before you start playing. Use an alarm or phone timer to remind yourself when it is time to stop.

3

Do Not Play Under Stress

Never place bets when you are angry, sad, tired, or under the influence of substances. A clear head makes better decisions.

4

Accept Losses as Normal

Losses are part of gaming. Do not place more bets to recover lost money — that tendency is the most common cause of greater harm.

5

Take Regular Breaks

Instead of playing for long stretches at a time, take breaks in between. Spend time with family and friends, and focus on other hobbies.

6

Talk to Someone Close to You

Discuss your gaming habits openly with family. Hidden habits damage relationships and make problems worse.

ck89's Control Tools

ck89 provides several practical tools to help you stay in control of your gaming experience.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Contacting ck89 support allows a limit to be reduced quickly; increasing a limit has a 24-hour cooldown period.

Time-Out

Put your account on pause for anywhere from one day to several weeks. During the pause, logging in or making deposits will not be possible. The account reactivates automatically when the period ends.

Self-Exclusion

You can request a long-term or permanent account closure. While exclusion is active, any attempt to open a new account will also be blocked. This protection takes effect immediately.

Activity History

View your complete history of deposits, withdrawals, and bets. Understanding your own gaming patterns is the first step toward responsible play.

Need help? We are here for you.

ck89's support team is with you 24 hours a day, 7 days a week. Chat with us via live chat or email [email protected].

21+ Age Policy

ck89 strictly prevents anyone under 21 from accessing the platform. Age is confirmed during the registration and verification process. If a minor attempts to access this platform, report it to support immediately.

Use parental control software on your device to keep younger family members safe online, and keep your ck89 account password private.

For ages 21 and above only

Common FAQs

Contact ck89's 24/7 live chat or email [email protected] to request your preferred deposit limit. Decreasing a limit takes effect immediately; increasing a limit requires a 24-hour waiting period.

Contact support to apply for self-exclusion and your account will be deactivated for a set period or permanently. During the exclusion period, logging in or opening a new account will not be possible.

A Time-Out is short-term — typically from one day to a few weeks. The account reactivates automatically when the period ends. Self-exclusion is for long-term or permanent protection — reactivating it requires following a specific process.

Start by speaking directly with them and advising them to seek professional help. ck89's support team can offer guidance and, if needed, assist with securing the account.

By setting a deposit limit you can indirectly control the amount you lose as well. Contact support for full details on setting limits.

Email [email protected] immediately or notify us via live chat. ck89 investigates such matters with the highest priority.